This is my pile of insulation made out of recycled wool. It’s going under the floor and in the opened-up bathroom walls to keep everything toasty. It’s my building’s equivalent of sheepskin boots and a woollen coat.
The tyranny of distance is one of the challenges of this project. Most suppliers have their deliveries taking place during the week when I’m at work in Wellington. Fortunately the door to the vestibule has a code on it so freight companies can put their deliveries inside without me having to be there.
Fairly straight forward you would have thought. But no. Suppliers don’t always think to obtain delivery instructions when you place your order. Then you find out that the goods have been dispatched for delivery without delivery instructions. You’re reassured that the freight company have been instructed to call you prior to delivering the goods.
Should be ok you think. But no. The tracking link you’re given shows the goods were out for delivery the day prior. But you’re reassured that the freight company have been instructed to call you prior to delivering the goods. You check the tracking link which shows the goods are back out for delivery so you wait for the call. They don’t call.
So you check the tracking link again which shows that the goods were delivered and signed for by someone you’ve never heard of. So you phone the supplier who suggests you call the freight company. You call the freight company who confirm they had your contact number and promise to look into it and get back to you. They don’t call you back.
You call the freight company a few hours later and get someone more helpful. They put you through to the depot who say they didn’t have your number in their system. They try to call the driver but can’t get hold of him. They finally get hold of the driver who turns out is the person who signs as having ‘received’ the goods except they didn’t. What they did is leave the products outside the building in public view.
So you contact your helpful neighbour to see if she can check it out when she gets home from work and put the products in the vestibule. You get a text to say it’s all done. Phew.
You decide you owe your neighbour so buy her a nice bottle of Central Otago Pinot Noir as a thank you. When you give it to your neighbour you discover that the products were left outside the wrong building. Not ok. You let the supplier know what’s happened and trust they’ll sort it out with their freight company. Radio silence ensues.
This is just the beginning of the project so I’ll have a lot more deliveries over the next few months. It could end up costing me heaps in wine! “You can call me any day or night. Call me.”
Next time: Cleanliness is indeed next to godliness
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